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A1 Fall Pool Parts

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Terms Of Service

General Information:

A1 Pool Parts may make improvements and/or changes in products, programs and pricing in this publication at any time. A1 Pool Parts shall not be held liable for clerical, graphical, typographical and printing errors. We take pride in our site, however errors do sometimes occur and for that we apologize.

A1 Pool Parts wants to do business with anyone who needs pool products and supplies. We reserve the right to refuse sales to anyone and we also reserve the right to refuse sales that are the result of a clerical error or error in quote. Possession of web site material or literature from A1 Pool Parts does not constitute the right to purchase products from A1 Pool Parts.

A1 Pool Parts typically does not match competitors' pricing but may consider it BEFORE the sale. A1 Pool Parts will not adjust pricing after the sale is complete.

All sales are considered Business to Consumer sales and A1 Pool Parts reserves the right to any and all dealer incentives.

State Taxes:

A1 Pool Parts is a California based Corporation with facilities in Nashville Tennessee, therefore, taxes will only be collected within the States of California and Tennessee. No taxes will be collected outside of California and Tennessee.

Warranty Information:

Nearly all products sold by A1 Pool Parts carry a manufacturer warranty. If you feel you have a defective product, please refer to the warranty information packaged with your product. Please contact us by email if you require assistance at sales@a1poolparts.com.

A1 Pool Parts does not express or imply any warranties. All warranties are the responsibility of the manufacturer. A1 Pool Parts expressly disclaims liability for any injury, loss, damage, or cost (including labor) of any kind arising from the use or inability to use any item we sell.

These criteria apply to warranties for most manufacturers and most products:

  • Most manufacturer warranties clearly express that warranty applies to defects in material and/or workmanship only, and cover only the replacement of defective or missing parts. Any damage that occurs to a product after it has shipped from the factory is not the manufacturer’s responsibility and is not covered under warranty unless caused by defects in material or workmanship.
  • Labor is not included in most warranties, nor do manufacturers accept responsibility for loss of time, inconvenience, incidental expenses or material charges.
  • Any shipping charges incurred in the execution of a warranty claim are the responsibility of the owner.
  • Warranties typically extend to the original retail owner only and are not transferable.
  • Warranty period begins on date of purchase or installation, if it can be proven with an invoice or proof of purchase.
  • For products that were shipped internationally, warranties are usually only valid if the manufacturer has a presence in the country where the products were shipped. 

 

Cancelling An Order:

Cancellations are only allowed if the product has not been shipped or picked up. If you wish to cancel an order, you must call (888) 841-5050 and speak with a representative. Orders attempted to be cancelled any other way may not actually be cancelled as orders are promptly filled and shipped. Special order items may not be cancelled.


Store-Pickup Orders:

Will call orders can be placed online with A1 Pool Parts to save on shipping costs. We are located in Ontario, California and also have a warehouse in Nashville, Tennessee. All will-call orders must be placed online or over the phone and an appointment must be made before pick-up. We are flexible with our times for pick-up but need to know that someone is coming prior to showing up. To schedule a pick-up please e-mail sales@a1poolparts.com and reference your order number and contact information.

International Orders:

We are happy to serve our customers in areas outside the continental USA. The procedures for payment and shipping are different due to many circumstances beyond our control. Any duties and taxes are NOT included and are the responsibility of the buyer. Please contact A1 Pool Parts for a quote on shipping costs for your order.

Items shipped within the USA that are too large or too heavy for UPS will be shipped freight truck and there may be additional charges if shipped to a residential address. Call or e-mail sales@a1poolparts.com for pricing.

International Order Payment Options:

  • Bank wire transfer to our USA bank – additional $25.00 transfer fee. Please contact us to provide the information you need to do a wire transfer.
  • PayPal – with an additional charge of 3% of the total cost, including shipping & handling. Using this method, you can order online and choose the Ship Via: "International" shipping option and Pay With: "PayPal" options during the checkout process. Don't have a PayPal account? You can use your credit card or bank account (where available).
  • Credit Card from USA Bank - must have a USA Billing Address and telephone number. Using this method, you can order online and choose the "International" shipping option during the checkout process



Photographs Used On Our Website:

Many of the photographs (product images) on our site are proprietary and should not be used by anyone other than A1 Pool Parts for any reason without prior written approval. We watermark our images with our logo for this reason. If you need one of our images please visit our contact us page and let us know which one and for what reason please. We'll consider giving our written consent at that time.

Promotional Offers

The following are terms & conditions for promotions offered by A1 Pool Parts:

  • By taking advantage of a promotion you indicate acceptance of these rules together with any specific instructions and terms for such promotion which may be mentioned in any electronic messages, on the website, or communicated to you in any other way.
  • All orders will be subject to our standard terms and conditions of purchase and product/service specific terms and conditions of use. These can be found here.
  • Promotional offers cannot be used with any other promotion unless otherwise indicated.
  • In the event of product returns or cancellations, refunds will be given for the amount of the original purchase less the discount received.
  • We reserve the right to change a promotion’s rules and/or withdraw the promotion at any time, without warning.

Contests:

  • Eligibility: Open to legal residents of the fifty United States and District of Columbia who are 18 years of age or older at time of entry.
  • Winner Selection: Winners will be selected within 96 hours after the close of the event from among all eligible entries received during the Giveaway. Winners will be determined at random. Winners will be contacted via email. Winners will have 96 hours to claim their prize or a new winner will be selected. A list of winners can be requested at any time by contacting sales@a1poolparts.com.
  • Prize: Odds of winning prize is dependent upon the total number of eligible entries received. Prizes are limited to one (1) per household.
  • General: Subject to all federal, state and local laws/regulations. Neither A1 Pool Parts, the Sponsor, nor any affiliates will have any liability whatsoever for any injuries, losses or damages of any kind caused by any prize or resulting from acceptance, possession, use and/or misuse of any prize or participation in these promotions. Acceptance of a prize shall be construed as and signify the winner’s agreement and consent that A1 Pool Parts or the Sponsor may use the winner’s name, voice, likeness and/or prize information, without limitation, for promotional purposes without further consideration, review, approval or payment, where allowed by law. By participating in this promotion, entrants agree to be bound by the decisions of A1 Pool Parts and the Sponsor, which are final and binding in all respects.
  • Internet: Neither A1 Pool Parts nor the Sponsor is responsible for electronic transmission errors resulting in omission, interruption, deletion, defect, delay in operations or transmission or alterations of entry materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions or limitations of any kind, or inaccurate transmissions of or failure to receive entry information by A1 Pool Parts or the Sponsor on account of technical problems or traffic congestion on the Internet or at any website or any combination thereof. If, for any reason, the promotions are not capable of running as planned for any reason A1 Pool Parts or the Sponsor reserves the right to cancel, terminate, modify or suspend the Giveaway and select the winners by random drawing from among all eligible entries received from all methods combined up to the point of the action taken by A1 Pool Parts or the Sponsor.
  • Sponsor: A1 Pool Parts is the host of the giveaway and is in no way to be considered the Sponsor, unless the giveaway specifically discloses that A1 Pool Parts is the Sponsor. The Sponsor is deemed to be the party providing the product for the giveaway. The Sponsor is responsible for shipment and delivery of giveaway product, unless otherwise specified.
  • Disclosure: A1 Pool Parts may or may not have received the same prize and/or compensation in order to facilitate a review for giveaway purposes. The comments made within the post are in no way reviewed, edited or influenced by any parties, including the Sponsor. All opinions are 100% that of A1 Pool Parts.

Call A1poolparts

Call Us Toll Free

1-888-841-5050

Customer Service Hours: (Pacific Time)

Mon-Fri:

6:00am to 5:00pm

Saturday:

7:00am to 4:00pm

Sunday:

Closed

Send Us A Message
Email Us
Mailing Address

A1 Pool Parts Corporate Office

1426 E. Spruce St.
Ontario, CA 91761

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