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A1 Fall Pool Parts

Order Pool Equipment & Supplies:

Telephone Number A1 Pool Parts
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Special Orders

Special Order Items are items that are not stocked by our supplier, and must be ordered from the manufacturer. In some cases, the manufacturer has the item in stock, other times it must be built. Special Order items may be subject to an inbound freight. Special order items are noted on each Product's Detail page. Additionally, a pop-up box appears notifying you of the Special Order item whenever a special order item is added to the shopping cart.

Please note the following special order restrictions:
  • Special Order Items cannot be canceled.
  • Special Order Items cannot be returned.
  • Please allow 2 - 3 weeks for special orders to be filled.
  • Orders that are refused will be charged the return transportation costs to the original shipping facility. Plus, the customer will again be responsible for return shipping to the destination address.
Special orders cannot be returned unless a Manufacturing Defect exists that prevents the product from being used as designed. If a Special Order item is defective then please contact Customer Service within 30 days of receipt for replacement procedures. All Special Order Items will be charged to the credit card at the time of order and are not subject to refunds. A1 Pool Parts will not accept used, unused, installed or defective Special Ordered Products.

Call A1poolparts

Call Us Toll Free

1-888-841-5050

Customer Service Hours: (Pacific Time)

Mon-Fri:

6:00am to 5:00pm

Saturday:

7:00am to 4:00pm

Sunday:

Closed

Send Us A Message
Email Us
Mailing Address

A1 Pool Parts Corporate Office

1426 E. Spruce St.
Ontario, CA 91761

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